Avis clients sur Dayforce HCM (2024)

15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

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Avis clients sur Dayforce HCM (3)

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Avantages :

Ease of setup and onboarding. Integration in all areas of the product.

Inconvénients :

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.

Dayforce HCM - Notes

Note moyenne

Facilité d'utilisation

4,2

Service client

3,8

Fonctionnalités

4,2

Rapport qualité-prix

4,0

Probabilité de recommander le produit

8,0/10

Dayforce HCM a reçu une note globale de 4,3 étoiles sur 5 d'après 965 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (965)

Note du produit

Note du produit

  • 5,0(445)
  • 4,0(388)
  • 3,0(105)
  • 2,0(14)
  • 1,0(13)

Pays

Pays

  • France
  • États-Unis
  • Canada
  • Royaume-Uni
  • Australie

Utilisation

Secteur d'activité

  • Gestion d'organisme à but non lucratif
  • Fabrication électrique/électronique
  • Santé, bien-être et fitness
  • Hôpitaux et soins de santé
  • Vente au détail
  • Hôtellerie
  • Assurance
  • Services financiers
  • Immobilier
  • Transport routier/ferroviaire

Taille de l'entreprise

  • Auto-entrepreneur
  • 2–10
  • 11–50
  • 51–200
  • 201–500
  • 501–1 000
  • 1 001–5 000
  • 5 001–10 000
  • 10 000+

Durée d'utilisation

  • Essai gratuit
  • 1 à 5 mois
  • 6 à 12 mois
  • plus d'un an
  • plus de deux ans

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Filtrer les avis (965)

Le plus utileLe plus récent

Utilisateur vérifié

Utilisateur LinkedIn vérifié

Marketing et publicité, Auto-entrepreneur

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Dayforce HCM, un logiciel idéal pour la gestion des tâches de marketing liées aux RH

5,0il y a 10 mois

Commentaires :En bref, Dayforce HCM est une solution puissante pour la gestion des ressources humaines et des effectifs. La plateforme peut avoir un impact sur les activités de marketing liées aux ressources humaines. En revanche, elle n'est pas adaptée aux fonctions plus larges de marketing numérique. Les entreprises doivent évaluer leurs besoins spécifiques en matière de ressources humaines et de marketing pour déterminer si l'outil convient à leurs exigences.

Avantages :

Dayforce HCM est un logiciel convivial, sécurisé et agréable à utiliser pour gérer les tâches de marketing liées aux ressources humaines d'une organisation. Je le recommande à toutes les entreprises qui recherchent un outil plurifonctionnel dédié au service RH. La plateforme s'occupe à la fois de la paie, le suivi des heures et des présences, la gestion des avantages sociaux et la gestion des talents. Elle permet ainsi de rationaliser les processus RH. En outre, il s'agit d'un outil professionnel qui peut s'intégrer à d'autres systèmes d'entreprise, tels que les logiciels de comptabilité. Cet avantage permet d'améliorer la précision des données et l'efficacité des tâches de marketing liées aux ressources humaines.

Inconvénients :

Dayforce HCM est un logiciel efficace pour traiter des informations sur les salariés et peut etre utiliser à des fins de marketing. Cependant, le logiciel a des fonctionnalités marketing limitées. Même s'il propose à l'utilisateur certaines fonctions de base pour la communication avec des employés, l'outil ne peut pas s'occuper des campagnes marketing plus avancées.

Armande

CEO (Sénégal)

Conseil en gestion, Auto-entrepreneur

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Logiciel de gestion des employés

4,0l’année dernière

Commentaires :Mon expérience globale d'utilisation a été intéressante. Il m'a fallu peu de temps pour définir mes préférences. Dayforce est facilement personnalisable pour répondre à nos besoins et requêtes .

Avantages :

Dayforce HCM est assez facile à utiliser. Le système a beaucoup de flexibilité et de fonctionnalités

Inconvénients :

Chaque module que nous a un coût spécifique et il y a parfois des problèmes de bugs

Avis clients sur Dayforce HCM (4)

Ezechiel

Agronomie (Bénin)

Utilisateur LinkedIn vérifié

Comptabilité, 11–50 employés

Temps d'utilisation du logiciel : Essai gratuit

Source de l'avis

Dayforce HCM logiciel des ressources humaines

5,0il y a 5 mois

Commentaires :Dayforce HCM logiciel de bonne conduite

Avantages :

Dayforce HCM est un logiciel qui permet l'amélioration précise des données et des marketing.

Inconvénients :

Dayforce HCM intervient dans le traitement salariale

Avis clients sur Dayforce HCM (5)

Lillian

Human Resources Generalist (É.-U.)

Utilisateur LinkedIn vérifié

Hôpitaux et soins de santé, 10 000+ employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

One of the most advanced HRIS platforms

5,0l’année dernière

Commentaires :I like that it works with Microsoft Office and that we can connect it to other systems via severaldifferent application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.

Avantages :

Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).

Inconvénients :

There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. Toproperly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.

Megan

VP Operations (É.-U.)

Services et technologies de l'information, 5 001–10 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Dayforce Review

4,0il y a 2 moisNouveau

Avantages :

The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options.

Inconvénients :

Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while.

Helen

Payroll & Benefits Mgr (É.-U.)

Vente en gros, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Alternatives envisagées précédemment :

UKG Ready

Dayforce - Implementation Beware

3,0il y a 5 ans

Commentaires :Bumpy at best. Some days I actually say I miss ADP.

Avantages :

I like the 'one' database aspect the best.

Inconvénients :

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Tina

Manager, HRIS and Payroll (É.-U.)

Gestion d'organisme à but non lucratif, 201–500 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Dayforce Review

4,0il y a 3 mois

Avantages :

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Inconvénients :

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Karine

HR Director (Canada)

Vente au détail, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

La Vie en Rose creates a designer employee experience program

5,0il y a 3 semainesNouveau

Commentaires :As the world continues to move forward and the retail industry adjusts, will continue to partner with Dayforce to engage employees and improve their experience with la Vie en Rose.

Avantages :

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Inconvénients :

Recruiting module, this module need to be review to be more flexible

Dellanne

Lead Payroll Administrator (É.-U.)

Automobile, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Dayforce HCM Review

5,0le mois dernierNouveau

Avantages :

Features with-in Dayforce are easy to use and navigate around.

Inconvénients :

There is delay in response from Dayforce time through the Support Portal regarding tax notices being reviewed and answered.

Jazmine

Customer service associate (É.-U.)

Télécommunications, 10 000+ employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Dayforce management

4,0il y a 4 semainesNouveau

Avantages :

I love to see my paystubs and daily hours

Inconvénients :

When the system is down and we cant access important tasks

Rebecca

HRIS (É.-U.)

Vente au détail, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

DF HCM Review

4,0il y a 4 semainesNouveau

Commentaires :Overall, good experience with the HCM as a whole.

Avantages :

Easy to learn new modules and configurability. Updates in areas where compliance reqs change.

Inconvénients :

Support can take extended time to get back to customers. Projects are costly if using DF support for implementing.

Hamood

Project Manager (R.-U.)

Services et technologies de l'information, 10 000+ employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Excellent System for Gobsl Solutions

5,0il y a 4 semainesNouveau

Commentaires :Excellent system based on customer feedback

Avantages :

Very comprehensive system and option of using Dayforce Wallet. Excellent Ai features

Inconvénients :

New system in the market, therefore finding contractors to implement can take longer

Ferran

Finance Director (Espagne)

Produits chimiques, 51–200 employés

Temps d'utilisation du logiciel : Essai gratuit

Source de l'avis

Good program for HR functions

4,0il y a 3 semainesNouveau

Avantages :

Dayforce HCM offers a unified system that integrates payroll, benefits, time and attendance, and HR processes. This reduces the need for multiple systems and streamlines data management.

Inconvénients :

Implementing Dayforce HCM can be complex and time-consuming, especially for large organizations with intricate HR processes. It requires significant planning and resources.

Jeffrey

executive director (É.-U.)

Gestion d'organisme à but non lucratif, 2–10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Alternatives envisagées précédemment :

ADP Workforce Now

We use Dayforce for all our payroll activities.

5,0il y a 11 mois

Commentaires :Our entire organization has been using Dayforce now for several years. It is user friendly and can be learned quickly even by our employees who are not very tech savvy.

Avantages :

Dayforce is a "one for all" program that handles all of our workforce time tracking and scheduling needs.

Inconvénients :

I have found that management approvals through the app are not quite as easy as they are online.

Shameika

HR Generalist (É.-U.)

Télécommunications, 201–500 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Alternatives envisagées précédemment :

Paychex Flex

Experience with Dayforce

3,0l’année dernière

Commentaires :Overall it was decided the product was not the right fit for the organization.

Avantages :

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Inconvénients :

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

Avis clients sur Dayforce HCM (9)

Laurie

Business Analyst (É.-U.)

Utilisateur LinkedIn vérifié

Recrutement, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Dayforce one stop for HR/Payroll/Benfits/Learning

4,0l’année dernière

Commentaires :Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one

Avantages :

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Inconvénients :

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Lori

Payroll Manager (Canada)

Produits pharmaceutiques, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Game changer!

5,0l’année dernière

Commentaires :It has taken a couple of years to get our feet solid but we are able to do better Workforce Planning and Reporting and are starting to see a definite ROI.

Avantages :

Dayforce HCM was one of the only products that could put our Global Payroll onto one platform. We consolidated 5 separate systems into 1 system and it has been amazing. They offer so many different modules we no longer needed anything else.

Inconvénients :

It is a fairly complex system that takes a lot of time to learn. Implementation was very complicated and can be overwhelming.

Lynda

Payroll Manager (É.-U.)

Construction, 201–500 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Alternatives envisagées précédemment :

UKG Pro

DF Review

3,0il y a 9 mois

Commentaires :We are still learning and continue to perfect our needs and our abilities.

Avantages :

EE's can share legal entities, ease of moving employees, international component

Inconvénients :

Support, benefits and payroll cannot talk to one another for reporting purposes!! Crazy!!

Jessie

Director of HR (É.-U.)

Gestion de l'enseignement, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Alternatives envisagées précédemment :

Paycom

Employee-friendly self-service once implementation hills are climbed

4,0il y a 5 ans

Avantages :

The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

Inconvénients :

I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

Robin

Director Human Resources, Compensation Specialist (Canada)

Télécommunications, 51–200 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Ceridian

5,0il y a 2 ans

Commentaires :My overall experience is great. I so rarely have an issue I cannot solve on my own. The software is easy to use and the customer support is friendly and super helpful. Not 1 complaint on my end.

Avantages :

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Inconvénients :

Nothing I absolutely love this software for Payroll.

Bethann

Payroll Manager (É.-U.)

Produits pharmaceutiques, 201–500 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Expect the Unexpected

5,0il y a 8 ans

Commentaires :We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need.Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished.I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Avantages :

It is highly configurable. It handles changes due to union contracts with ease.

Inconvénients :

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Utilisateur vérifié

Utilisateur LinkedIn vérifié

Hôpitaux et soins de santé, 201–500 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Dayforce has completely changed how we do life at Kern Health Systems HR.

5,0il y a 7 ans

Commentaires :HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.

Avantages :

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Inconvénients :

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Erika

Director, HR Systems & Operations (É.-U.)

Matériaux de construction, 501–1 000 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Creating a partnership for the 21st century and beyond!

5,0l’année dernière

Commentaires :For the first time, we are able to provide our Executive team an HR Scorecard with data that is trusted. Because the system is fully integrated each process can feed the next. For example, Salary Planning is completed after performance reviews. The performance ratings pull into the compensation planning feature, which when completed and approved, get posted to payroll without human intervention or possibility of data entry errors. When errors affect employee data and pay, we are not providing the best employee experience. This system mitigated the risk of errors with the ability to integrate so many of our HR processes.

Avantages :

We came from an environment that used 7 different systems and did not integrate well. Dayforce's fully integrated HRMS has made a wolrd of difference within our organization. Not only has it alleviated administrative burden on HR, but our managers have more information at their fingertips that allows them to make sound decisions and perform efficiently.

Inconvénients :

I can't say that there is a feature that I like least. We implemented the full suite (minus benefit administration) at the same time, so there is definitely a learning curve when configuring that many modules at the same time. In fact, there are modules that we are still learning the full capabilities of and have yet to fully maximize every aspect of this system.

Utilisateur vérifié

Utilisateur LinkedIn vérifié

Construction, 501–1 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Alternatives envisagées précédemment :

ADP Workforce Now

Not userfriendly but to discover

4,0il y a 4 ans

Commentaires :Overall, it was painful at moments (because of all the issues) but I'm happy I only had one centralized system to work with.

Avantages :

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Inconvénients :

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Shreshthi

HRIS Manager (É.-U.)

Psychologie, 1 001–5 000 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Alternatives envisagées précédemment :

Dynamics 365

Dayforce - HR and Payroll software

4,0il y a 4 ans

Commentaires :It is a good product. It is cloud based which makes is highly desirable during the pandemic. Customer support is also very helpful.

Avantages :

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Inconvénients :

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

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Avis clients sur Dayforce HCM (2024)
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