Pros and Cons of Microsoft 365 Business Premium 2024 (2024)

Email and Calendar Management

Cloud-Based Productivity

Security and Compliance Features

Device Management

Cloud-Based Productivity

Integrated Collaboration Tools

Security for email and data.

Microsoft Defender for Business is included for endpoint protection.

Secure communication between Microsoft 365 tenants.

Easy to understand management of endpoints and user accounts.

Security policies to protect logins.

Security policies for mobile phones, tablets, and PCs.

Admin portals for SharePoint, Exchange, and Teams.

Slow down the upgrades and changes.

Keeps programs up to date.

Allows for sharing documents.

Web-based so we can access documents easily if needed.

Microsoft has issues sometimes with updates.

Some updates don't make sense, like making tasks harder instead of easier.

Work in sync in different departments.

Being able to work from any device or computer. It is a very noble tool in different devices.

The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.

At times it does not recognize the spell repair tool.

In the creation of tables, it does not allow to recover the format of another of its programs (such as, for example, a format that we want to copy from Excel to Word is distorted).

When we want to use the comments section on paragraphs or parts of the document, it does not allow us to interact freely between users. Sometimes we can't name each other.

Integration of several services/apps.

Rich web and desktop experience.

Continuous development.

Outlook's visual rendering sometimes messes. The treeview does not draw.

Outlook's reminders need to be enhanced. More options for the reminder UI, to make sure I don't miss an appointment.

Teams is a hog!! Please make it less resource-hungry. When we conduct a meeting, the computer slows down. It's an i5 9th gen but the CPU is working hard.

Allows us to work remotely.

Allows for all employees to access the most up-to-date information at any given time.

Allows us to connect with out-of-town clients or those that aren't comfortable with face-to-face meetings yet.

The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.

Cloud storage for easy access and sharing

Easy navigation

Makes it easy to provide real time feedback

I love the advanced security & ease of use with this program

The cloud based business applications make a world of difference.

A problem I've ran into using Word was that the document needed a lot of modifications in order to be uploaded as an ebook and published on Amazon.

I hate, hate, hate, hate the fact that you cannot install each app on its own.

Extra Storage

Advanced Security

Adequate Support

Microsoft Outlook Features

Advanced Features in Microsoft Outlook

Increased Security Awareness

Integration of work tools

Subscription basis

Regular updates.

Too tight integration with Outlook

Less changes to Word function navigation

Less confusion when making changes to fonts and formatting in Power Point

1 TB of cloud storage on OneDrive per user

latest versions of Microsoft office, Word, Excel, PowerPoint,

advanced cyberthreats with sophisticated phishing and ransomware protection

In love with Teams as a product

Encrypts the date hence is very very safe. I believe this is one of the best product

All the features should be supported in windows Home the way they are in windows 10 pro

Cost of the product is bit expensive per user basis

Azure AD P2 license should be given along with this for single sign on feature

Data analysis

Reporting and presentation

Rounds of editing and collaboration on large reports and documents

Complex tasks are possible, but simple tasks are hard

Mac users are locked out of Visio

Cloud base files

Mobile base- computer or phone or tablet

One drive For all files

Subscription costs

Sharing calendars--imperative for me to schedule interviews with my team

Consistent software updates--we use Word for document templates and interview forms

Excel allows us to track candidates by week, provide running totals, and track our progress through the year

There are times that Outlook has archived or removed old emails from the system. occasional something gets lost.

We have had a few hiccups with OneDrive and sharing information across locations.

Occasionally the Outlook search feature does not find what we are seeking.

Data security and privacy; prevention of unauthorized access

Online cybersecurity

Decrease costs by bundling multiple Microsoft products

Accessibility control and user management

OneDrive and Share portal enable building the knowledge library

Synchronization problems with OneDrive

Not enough tutorials for new users

Pricing model should be changed--too expensive

Difficult to configure policies

Communication in real time integrated with document creation and sharing.

Mobile apps available with full functionality on the go.

Calendar and Sharepoint functionality is essential to the success of our mission.

Some features could be much easier to use than they currently are. Some of the apps and other features require a developer or other Microsoft Certified expert and are not as user friendly as we'd like them to be.

Training is available through third parties but organizations don't always have the time to do this. The self help articles on the Microsoft website are outdated sometimes - and can be a waste of time without you realizing it until it's too late!

Data integrity could be better managed - many times through the setup process when we upload items in bulk, the upload manager will indicate a successful data transfer but the file will be corrupted (and we didn't notice it until after we deleted the originals).

End-Point Management

Active Directory Management through Azure

Organizational Communication Integration

Softphone/Teams Integrations

Account Management

Administrative Back-End

Contains many different systems in one package

The word program is hard to be beaten by other word type programs

Is much easier to use than a lot of similar programs

Outlook email is over complicated for an email program

Some of the software such as Excel can be glitchy

Can be more costly than similar programs

Integration -- all applications in the suite work well together and with other office software

Online resources -- available templates are plentiful and save time

Collaboration -- sharing resources is incredibly easy and collaboration tools are well designed

Mac compatibility -- applications are not as reliable on Mac platforms

Mac compatibility -- difficult to integrate with Apple file formats

Speed -- opening documents or spreadsheets can sometimes bog down machines

All official work done by one software.

From any device, we can share our files through a cloud-based subscription service or SharePoint.

Work online and offline on multiple devices.

Total security.

In SharePoint and Teams tools are not working smoothly.

I get logged off sometimes for no reason.

Document collaboration

Cloud storage

Easy connection to desktop Microsoft applications

Poor internet connection may reduce ability to fully use this product

Clearer way of communicating with others that you have a shared a document/project with them

Perhaps not fully compatible with older versions of Microsoft desktop applications

Work remotely with ease

All documents readily available

This software can be used on any device

Very user friendly and efficient

Confidence in Microsoft brand performance and dependability

Cost effective with always having the latest updates without having to purchase a new software package

Customer service is outstanding

Maybe a better instant messaging system with encryption

Automatic encryption of outlook emails sending and receiving

Better collaboration with Adobe or Kofax software

Collaboration--easy use between teammates

File management--no more shared drives

Many internal Integrations--lots of services

Quarterly updates--or upon release depending your security preferences

Teams--could benefit from many functions of Slack

Routine updates may require more frequent training

External integrations are lacking

Collaboration

Communication

Calendaring

Real time collaboration

Cloud integration

Teams enables us to communicate easily through chat as well as voice.

Overall integration of all the components makes for a user friendly and familiar interface.

The quality of accepting an inbound call coming from a laptop where I try to answer it on my cell is sometimes very iffy and the quality is a bit below par. At the same time, that same call accepted on my laptop works perfectly. I'd like to see this be a bit smoother on the mobile device.

We utilize WebEx for meetings as well within our organization and I feel that the WebEx interface is somewhat more user friendly and intuitive. I'd like to see the Video portion of Teams reflect a bit more of an intuitive interface.